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Privacy Policy

Privacy Policy

Privacy Policy

Measures for Management and Security of Personal Information

We must keep customers’ personal information accurate and updated and prevent unauthorized access and other damages to such information, including its loss, corruption, falsification, and leakage. For this purpose, we manage personal information carefully by taking measures needed to keep our security system maintained and managed properly and by implementing security measures.

We take all possible security measures to ensure the accuracy and security of personal information.

 

Purposes of Collection and Use of Personal Information

We define the purposes of use of personal information provided by our customers as described below. We collect such information only to the extent necessary, by lawful and fair means.

We use collected personal information only for the following purposes, except where we have received prior agreement from the person to use it for any other purpose and where we use it for any other purpose in accordance with a law concerning personal information.

 

◆ Identifying a pet animal or information about it

 

◆ Learning how a pet animal is reared, its medical history, or other information to provide appropriate care to the animal

 

◆ Contacting a customer for reasons we consider necessary

 

Shared Use of Personal Information

Purposes of Use of Personal Information by Shared Users

Shared users use personal information for the purposes of business administration, risk control, and compliance with laws and regulations.

 

Provision of Personal Information to a Third Party and Its Management

We provide personal information to a third party only in the following cases:

 

◆ Where we have obtained the person’s approval to provide the information

 

◆ Where provision of personal information to a third party is necessary for protecting the life or body of a human or pet animal and where it is difficult to obtain the person’s approval to provide the information

 

◆ Where otherwise disclosure or provision of the information is required in accordance with laws or regulations

 

Measures for Protecting Personal Information

For the smooth and appropriate provision of services, we may outsource the handling of personal information we hold to an external party.

In this case, we carefully select an outsourcing contractor and conclude an agreement concerning the protection of personal information with the contractor before outsourcing the operation, thereby managing and supervising customers’ personal information in an appropriate manner.